Digital Marketing Agency
Having problems setting up your HubSpot, Salesforce, Zoho & Pipedrive CRM to improve Customer Experience and streamline your business internal processes?
Get in touch with us today and we will set up the best CRM program for your business and put in place efficient systems and automations designed to help you integrate the departments in revenue operations and eliminate data silos that exist among customer-facing departments in your organization. The elimination of data silos among departments in RevOps will improve customer experience (CX), provide a 360-degree view of your buyer’s journey, and grow your business revenue.
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CRM Implementation Success
CRM Set Up After-Sales Service Support
Worked By Our Team
Who We Are
We Specialize In Helping Businesses Of All Sizes improve their customer Experience(CX) and Revenue
Mrdigitech Marketing was created to provide HubSpot CRM implementation services to businesses looking to streamline their revenue operations, improve customer experience, and grow revenue. Since its inception, we have set up and implemented HubSpot CRM for businesses looking to automate their lead qualification processes, sales pipelines, improve customer experience (CX), and grow revenue.
Powering our CRM implementation efforts is Paul Ezeani, a certified marketing automations expert and seasoned digital marketing professional with extensive experience in implementing tailored-made CRM solutions for businesses looking to integrate departments in revenue operations, eliminate data silos within them, improve customer experience (CX) and revenue.
Paul holds certifications from HubSpot, Google, and Meta (formerly Facebook), accumulating over eight years of hands-on experience in overseeing marketing automations as well as digital ad campaign setup and management for startups and small-to-medium scale companies.
His career journey has encompassed collaborations with various digital marketing agencies, where he played a pivotal role in empowering startups and small-to-medium businesses worldwide. His forte lies in implementing CRM programs and marketing automations, designing beautiful customer journeys, improving customer experience (CX), and crafting meticulously targeted digital ad campaigns using state-of-the-art bid management strategies.
Paul is now poised to leverage his unique expertise in CRM implementation (HubSpot, Salesforce, Zoho, Pipedrive) marketing automations, and digital ad management to streamline your business’s internal processes, improve customer experience (CX), and grow your business revenue.
Our Services
here's How We Can Help You!
As competition becomes more brutal than ever before, many companies and brands are now employing the use of Customer Relationship Management (CRM) programs to nurture and maintain valuable relationships with their customers, which ultimately helps to build trust and brand loyalty.
At Mrdigitech Marketing, we recognize the indispensable importance of CRM programs in building customer loyalty and improving business internal processes.
Our primary mission is to help businesses integrate their Revenue Operations (RevOps) through the precise implementation of CRM programs designed to eliminate or break down silos that exist between the Marketing, Sales, and Service departments within organizations.
The elimination or breakdown of silos within departments in RevOps helps to improve inter-departmental visibility in your organization’s Revenue Operations, ultimately helping to provide a 360-degree view of every step of a customer’s interaction with your brand, from acquisition to after-sales service.
How we work
Discovery
Setting up a CRM like HubSpot isn’t easy, but what’s tougher is getting to understand your business’s goals and internal processes. Most organizations have unique requirements that must be put in place to achieve their operational and strategic goals. Having understood this important fact,
- We take a deep dive into your marketing and sales processes to synchronize them with your overall goals and objectives
- We visualize the entire process to get the big picture
- We collaborate with management to identify HubSpot/CRM deliverables
Implementation
Once we agree on the process and structure that needs to be put in place, we start replicating them on HubSpot. This stage mainly involves:
- Putting in place correct data architecture and aligning them with trackable KPIs
- Building effective workflows mirrors your processes
- Documenting the entire process to serve as a point of reference
Adoption
Once the new systems are in place, it’s very important to train your team to use the CRM efficiently. How do we achieve that?
- Organizing weekly training to equip your marketing & sales teams with the right skills to start utilizing the newly implemented system efficiently
- Putting in place the right support channels to make the onboarding process seamless.
Optimization
- Creating custom, tailor-made reports and dashboards for all teams in HubSpot or other CRMs
- Engage in strategic discussions with management and other stakeholders to improve performance and close gaps in the current process
CRM Solutions
Grow your business revenue by putting in place the right CRM program and system architecture designed to streamline your business's internal processes and eliminate silos that exist within departments in your Revenue Operations (RevOps).
Marketing Ops
Power your marketing operations with our CRM automations & workflows designed to streamline your marketing activities. Get Real-time data & insights on your marketing operations from a centralized location in your CRM. Use the data gained to optimize future marketing campaigns and grow revenue.
Sales Ops & Service Ops
The Sales and Service departments play an integral role in the revenue operations of most businesses. We can help you integrate your sales and service operations using the HubSpot CRM. Gain interdepartmental visibility within departments in RevOps using a CRM and get a 360-degree view of your customer's buyer journey.
Digital Ad Managment
Get valuable leads and customers with our digital ad management services. Get help setting up and managing Google, Bing, and Meta ad campaigns designed to generate awareness for your brand as well as acquire quality leads that you can feed into your CRM program.
Services
CRM Solutions
Our CRM solutions include the following but are not limited to:
- Providing recommendations on the best CRM for your company or business
- Setting up your data intake processes
- Standardizing your CRM data for better customer insights
- Data quality and enrichment
Services
Marketing Ops
Our services for Marketing operations include the following but are not limited to
- building powerful automations and buyer journeys for your business
- Setting up your digital marketing campaigns, e.g. Search engine and social media ads, email marketing automations, to reach your target audience and boost conversions
- Setting up marketing attribution reports to evaluate the various touchpoints in your buyer journey.
- Setting up sales feedback mechanisms
Services
Sales Ops & Service Ops
Sales Ops
Our services for Sales operations include the following but are not limited to:
- Setting up sales process automations
- Customizing your sales pipelines and deals process
- Forecasting and reporting
- Setting up Intelligent lead scoring and lead routing systems to improve sales and revenue
Service Ops
Our services for Service operations include the following but are not limited to setting up:
- Customer service pipelines and supporting automations for your business
- Net Promoter Score (NPS)
- Customer Success Processes
- Knowledge base and chatbots
Services
Digital Ad Management
Our digital ad campaign setup and management services include the following but are not limited to
- Setting up & managing your Google, Bing, and Meta ad campaigns
- We provide data-driven insights tailored to your business goals.
- We maximize the impact of your PPC investments to help you stay ahead of the competition by providing comprehensive PPC campaign audits
we're dedicated to helping our clients achieve their goals.
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